Due to the current Public Health Emergency declared by the State of Florida and the Chairman of the Seminole Tribe of Florida, the Tribal Council has declared an emergency closing Tribal Wide beginning Monday, March 16, 2020 until further notice, as we strive to keep our Tribal Community and employees safe at this time. 

Some Seminole Tribe Of Florida  and Seminole Tribe Of Florida, Inc. departments have 24/7 operations and will remain open with limited business hours until further notice. Please check our site for continuous updates and information. We Thank You for your continued business and support.




What We Provide

Health and Human Services

Welcome to Case Management & Quality​

The Case Management and Quality Improvement Department believes in a collaborative process of assessment, planning, facilitation, care coordination, evaluation and advocacy to meet the needs of individual’s and family’s comprehensive health needs through communication and available resources to promote quality, cost-effective outcomes. When an individual reaches the optimum level of wellness and functional capability, everybody benefits. 

The case management team consists of Registered Nurses who work together with Social Workers, Psychologists, and other staff members of Health and Human Services to provide advice and education to our Tribal members to reach their health care goals. Case managers help identify the kind of help needed and assist in accessing the appropriate care at the right ​time and place. Case managers work with each Tribal member individually to create a personalized plan for treatment or recover. ​









​Kaarina Sheehan, MIT

 ​Kaarina Sheehan

 RN Case Manager/QI Auditor

 Ext: 10397​​​

​Kaarina Sheehan, MIT

 ​Patricia Miller


 Ext: 10399

Case Management & Quality


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