What We Provide

Health and Human Services

Welcome to Case Management & Quality​

The Case Management and Quality Improvement Department believes in a collaborative process of assessment, planning, facilitation, care coordination, evaluation and advocacy to meet the needs of individual’s and family’s comprehensive health needs through communication and available resources to promote quality, cost-effective outcomes. When an individual reaches the optimum level of wellness and functional capability, everybody benefits. 

The case management team consists of Registered Nurses who work together with Social Workers, Psychologists, and other staff members of Health and Human Services to provide advice and education to our Tribal members to reach their health care goals. Case managers help identify the kind of help needed and assist in accessing the appropriate care at the right ​time and place. Case managers work with each Tribal member individually to create a personalized plan for treatment or recover. ​









Case Management
Fax: 954-965-1350
On Call Number: 954-965-1350

​Kaarina Sheehan, MIT

 ​ Patricia Miller


  Phone: 954-966-6300

  Ext: 10399

Anna Dyess

RN Case Manager, Big Cypress Reservation

863-983-5151 x12312

Cindy Ledbetter

RN Case Manager, Brighton, Immokalee, and Ft. Pierce Reservation

Phone: 954-966-6300 Ext: 15346

  ​Michelle  McCoy

  RN Case Manager

  Tampa Reservation

  Phone: 954-966-6300 Ext: 19311

Ted Clewell

BR & IM Health Clinic Medical Social Worker

863-983-5151 x15323

Carol Cotton

BC & IM Health Clinic Medical Social Worker

Phone: 954-966-6300 Ext: 12331

Jamie Schevis

HW Health Medical Social Worker

Phone: 954-966-6300 Ext: 10352

Case Management & Quality


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